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If you smell natural gas or have a natural gas emergency, call our 24-hour hotline immediately: 800-GAS-LEAK (800-427-5325). If you are calling from out of state, dial 800-221-0051.

Customer Service and Billing Inquiries:

800-221-0051
TTY/TDD users — 800-223-0024

Monday through Friday, 6 a.m. to 10 p.m.
Saturdays and Sundays, 6 a.m. to 6 p.m.

 

Call Before You Dig: (free markout of utility lines)  811 or 800-272-1000

Theft of Service: (report tampering of gas lines and meters)  800-631-6041

Consumer Action Helpline:  800-425-1109

Call In Your Meter Read:  800-221-0051 

Employment Information Line:  732-938-1000


Business Offices

Following the CDC’s guidance on social distancing due to COVID-19, and as a precautionary measure for the safety of our employees and customers, our payment centers are closed. 

Customers who pay their bills at one of these locations are encouraged to use other payment options: 
 
  • Online (bill payment): 
  • By phone:  800-221-0051
  • Traditional mail:   򾺲app Jersey Natural Gas Co.
                                 PO Box 11743, 򾺲appark, NJ 07101-4743
  • A secure drop box located at NJNG’s payment facilities  

633 Lake Avenue
Asbury Park, N.J. 07712
Directions & Map

1415 Wyckoff Road
Wall, N.J. 07719

775 Vassar Avenue
Lakewood, N.J. 08701

201 Roundhill Drive
Roundhill Corporate Center
Rockaway, N.J. 07866

 
While customers are strongly encouraged to use the above payment methods, customers may pay in cash at Western Union® locations that offer Quick Collect®. (Western Union charges $1.50 fee per transaction.) 
 
And during this challenging time, NJNG will suspend service disconnections until further notice.
 
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